BELKO PENGUIN CRYSTAL BOTTLE FIGURINE HOLLOW DOME ON WOODEN BASE 11"

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We take great care packaging every item to ensure safe shipment to you. We charge shipping according to calculated table inserted in Ebay.  Once your order has been processed and we have received cleared payment, your item will be deposited at the shipper's location NEXT DAY (unless it is a holiday or weekend) An email to you will confirm the date of shipping. If item gets broken, we encourage you to send us an email 

We make our earnest effort in describing the items. If still there is a difference or you have a question, we encourage you to contact us . We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Genuinely faulty goods or goods broken in transit can be returned and the money will be refunded, however we request an explanation and pictures. Notify us immediately It is the customers responsibility to pay for and ship the item back to us for a full refund of the money paid. If the item is found to be faulty, we will also refund the postage cost. 

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